Salesforce Trainingand Support Tower
Training Programs, User Adoption, Change Management and Continuous Technical Support
We maximize adoption and success of your Salesforce with customized training programs, change management and 24/7 technical support. We form internal champions, create comprehensive documentation and guarantee 85% adoption in 30 days.
Specialized in change management, user adoption and multi-level trainingwith in-person, virtual and hybrid methodologies. Our programs reduce support tickets by 70% and improve productivity by 60% with internal certifications and continuous support.
Specialized Trainingand Support
Complete training programs, change management and technical support to maximize Salesforce ROI
User Training Programs
Customized training programs for different roles and experience levels, from basic users to advanced administrators, with in-person, virtual, and hybrid methodologies.
Características:
Change Management and Adoption
Comprehensive change management strategies to ensure successful Salesforce adoption, including communication, change resistance, and creating internal champions.
Características:
Salesforce Administrator Training
Specialized training for Salesforce administrators, including advanced configuration, best practices, troubleshooting and preparation for official certifications.
Características:
Continuous Technical Support
24/7 technical support services with different SLA levels, including reactive, proactive support, and preventive maintenance with a team of certified experts.
Características:
Documentation and Learning Resources
Creation of comprehensive technical documentation, user manuals, tutorial videos, knowledge base and continuous learning resources customized for your organization.
Características:
Optimization and Continuous Improvement
Continuous optimization services based on usage metrics, user feedback, and evolving business needs, including regular health checks and improvement roadmap.
Características:
Nuestras Garantías
Beneficios de Nuestra
Capacitación y Soporte
Garantías y beneficios que ofrecemos en cada programa de capacitación y soporte
Adopción Garantizada del 85%
Garantizamos 85% de adopción de usuarios en los primeros 30 días con nuestros programas de capacitación y change management.
Soporte Técnico 24/7
Soporte técnico continuo con SLA de 4 horas para issues críticos y disponibilidad garantizada del 99.9%.
Reducción de Tickets de Soporte
70% de reducción en tickets de soporte gracias a capacitación efectiva y documentación completa.
Champions Internos Certificados
Formación de champions internos certificados que lideran la adopción y evangelización en tu organización.
Resultados Comprobados
¿Por qué Elegir Nuestra
Capacitación y Soporte?
Resultados reales que nuestros clientes han obtenido con nuestros programas de capacitación
Programas de Capacitación Completados
200+ programas de capacitación exitosos implementados
Tasa de Adopción Promedio
85% de adopción promedio en todos nuestros programas
Reducción en Tickets de Soporte
70% menos tickets después de capacitación
Satisfacción en Capacitación
96% de satisfacción en programas de entrenamiento
¿Listo para maximizar la adopción de Salesforce?
Schedule a consultoría de capacitación gratuita y discover how podemos maximizar la adopción y éxito de tu Salesforce.